Accessibility statement for Payment practices reporting

This accessibility statement applies to the ‘Payment practices reporting’ service.

The service allows:

  • large businesses to publish a report on their payment performance
  • anyone to view the reports

This website is run by the Department for Business and Trade. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • Navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some form fields do not make their purpose clear to assistive technology
  • some error messages are unclear or not announced to assistive technology

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact paymentpracticesreporting@businessandtrade.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email paymentpracticesreporting@businessandtrade.gov.uk

We’ll consider your request and get back to you within 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Business and Trade is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some pages do not have unique page titles, so people using a screen reader may not be able to identify the purpose of the page. This fails WCAG 2.2 success criterion 2.4.2 Page Titled (Level A).

Some headings do not follow a logical hierarchy, and some content has been marked incorrectly as a heading. People using a screen reader may struggle to know which headings apply to which content. This fails WCAG 2.2 success criterion 1.3.1 Info and Relationships (Level A).

Related form controls were not programmatically related using the appropriate grouping, so people using a screen reader are unable to determine should be entered in some form fields. This fails WCAG 2.2 success criterion 1.3.1 Info and Relationships (Level A) and 3.3.2 Labels or Instructions (Level A).

A ‘skip to main content link’ is not present or did not work as expected, so some users of assistive technologies cannot skip repetitive content. This fails WCAG 2.2 success criterion 2.4.1 Bypass Blocks (Level A).

Some error messages are not descriptive, so users may be unsure how to correct errors. This fails WCAG 2.2 success criterion 3.3.1 Error Identification (Level A) and 3.3.3 Error Suggestion (Level AA).

Errors are not announced to screen reader users when users left the fields blank or answered incorrectly, so they may not know the page contains errors. This fails WCAG 2.2 success criterion 4.1.3 Status Messages (Level AA). We plan to fix these issues by February 2025.

Preparation of this accessibility statement

This statement was prepared on 18 October 2024. It was last reviewed on 18 October 2024.

This website was last tested on 29 August 2024 against the WCAG 2.2 AA standard.

The test was carried out by the Digital Accessibility Centre (DAC).